So you should update your graphics driver to see if it fixes your problem. This white screen problem on The Sims 4 may occur if you are using the wrong graphics driver or it’s out of date. You may not have to try them all just work your way down the list until you find the one that works for you. Here are six fixes that have helped other users resolve the The Sims 4 white screen problem. But don’t worry, it’s often not hard to fix at all… Fixes for The Sims 4 White Screen
Trying to play The Sims 4 but all it loads is a white screen? You’re not alone.
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